Hotely.ai at Vinitaly 2026: Artificial Intelligence Meets Italian Food & Wine Hospitality
Discover how Hotely.ai brings artificial intelligence to Vinitaly 2026 to support Italian restaurants and hospitality businesses.
Verona, April 2026. Once again this year, Vinitaly confirms itself as the world's leading reference point for Italian wine and gastronomic culture. Thousands of producers, restaurateurs, HoReCa operators, and international buyers gather at Veronafiere for four days of meetings, tastings, and business.
In this context, Hotely.ai is present with its team to meet directly with those who work every day in hospitality: restaurateurs, hotels, accommodation facilities. With a clear message: AI technology is no longer a future option. It is an operational tool, available today, that concretely changes the way a venue is managed.
Why Vinitaly
Vinitaly is not just a wine fair. It is the highest concentration in Italy of professionals who understand the value of experience: from vineyard selection to presentation in the dining room, every detail counts.
Yet, behind every carefully served glass, there is often an operational reality that struggles to keep up. Insufficient staff. Foreign customers who don't understand the menu. Requests accumulating on WhatsApp, phone, and email. Reviews that don't come in because no one has time to ask for them.
It is exactly in this context, where product quality and managerial complexity coexist every day, that Hotely.ai finds its reason for being.
What Hotely.ai Does for Restaurants and Accommodation Facilities
Hotely.ai is the Italian artificial intelligence platform for hospitality. It responds to customers in less than 5 seconds, in over 100 languages, on every channel: WhatsApp, website, phone, email. It autonomously manages 80% of requests, without staff having to intervene.
For restaurateurs, this translates into concrete and measurable results:
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Multilingual digital menu with integrated AI. The foreign customer scans a QR code, reads the menu in their language, receives food-wine pairing suggestions, and completes the order autonomously. Murataya Restaurant in Milan recorded a 22% increase in the average check after introducing the Hotely digital menu.
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Automatic response on WhatsApp and phone. The most frequent questions about hours, allergens, reservations, and availability are handled by AI in real-time, 24 hours a day, even outside service hours. Staff focuses on hospitality, not logistics.
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Automatic upselling. The system suggests experiences, tastings, and pairings at the right moment, increasing the average value per cover without requiring any additional effort from staff.
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Activation in 3 minutes. No developer, no code, no complex integration. Create the account, upload the content, and AI is operational on all channels.
Hotely.ai Numbers
The platform is already active in over 200 facilities in Italy, with results that speak for themselves:
- 150,000+ messages managed in the last month
- 98% of requests resolved without human intervention
- 5 seconds average response time
- 4.9/5 average rating from active customers
Meet Us at Vinitaly
The Hotely.ai team is present at Vinitaly 2026 for direct meetings and live demos. In 90 seconds you can see the platform in action, with a real menu and a complete communication flow.
Find us here: Hall C, Spirits Area, Stand B4.
For those who book an appointment directly at the fair with Mirco, we have reserved an exclusive Vinitaly discount and included staff training: a path designed to introduce AI into the venue, business, or winery in the right way, without leaving anyone disoriented in front of a new tool.
Come visit us, book your slot, and take home something concrete.
👉 Book your appointment at the stand
For those not in Verona, it is possible to book a free demo directly from the website.
Hotely.ai is a product of Aurora Technologies S.r.l., based in Solaro (MI). The platform is designed and developed in Italy for the operational and fiscal specificities of the Italian hospitality market.