Your personal in-room AI concierge: more bookings for spa, restaurant, and activities, instant in-room ordering, and a worry-free stay.
Built for Hotels. Loved by Guests.
Hotely.ai brings the magic of instant, personal service into every guest room. No apps. No waiting. Just one scan or tap — and your guests have their own personal concierge.
Fully integrated with your PMS and hotel services. Effortless for your team. Unforgettable for your guests.
Tailored for Busy Hotel Teams
Touchpoints everywhere, effortlessly
From your website to Booking.com, from in‑room QR codes to the restaurant, and even email—our AI agents accompany each guest at every stage of their journey. A constant presence across the entire customer journey.
Book everything in one click
Spa, restaurant, shuttle, tennis courts—any activity: with our AI agents, booking is effortless, whether in‑room or at the front desk.
Sell more, with no extra effort
Once guests start using the AI concierge, they discover every experience and service your hotel offers. The result? More captured opportunities and higher sales.
One platform for everything
No more systems that don’t talk to each other. PMS, bookings, and guest services come together in a single, orderly, integrated flow.
Your staff can smile again
No more stress from repetitive requests: AI handles the routine, freeing valuable time for your team to focus on personalized, memorable touches.
Clear performance, in real time
No more guesswork: instant insights on response times, guest satisfaction, and revenue impact—always at your fingertips.
Made for the Modern Hotel
Hotely.ai serves guests instantly — in their language, with your personality.
Our 'Aurora' AI detects the guest’s device language and automatically translates all your services into their language.
Fast. Personal. Invisible.
Your guests deserve more than answers.
They deserve unforgettable stays.
Hotely.ai isn’t another chat system or a message manager. It’s your hotel’s silent partner — greeting every guest, knowing your brand deeply, and ensuring every request is handled with the speed of technology and the warmth of your best concierge.
